Communities - Private Channel Workflow triggers & actions

Workflow Triggers and Actions for Private Channels:

We’ve introduced new functionality to help automate private channel memberships through workflows and automation:

• Triggers:

Private Channel Access Granted: A trigger will occur whenever a user is added to a private channel, allowing you to automate actions based on this event.

Private Channel Access Revoked: A trigger will occur whenever a user is removed from a private channel, automating follow-up actions to ensure accurate and timely access control.

• Actions:

Grant Private Channel Access: Automatically add users to private channels via workflows, simplifying the onboarding process for group members.

Revoke Private Channel Access: Automate the removal of users from private channels, ensuring accurate and timely access control.

Things to Note:

• When adding a user to a private channel, if the user is not already part of the group, they will be automatically added to the group and private channel.

• Any user removed from a private channel will lose access to its content and communications immediately.

• Kindly ensure that the selected group contains at least one private channel. If no private channels are present within the group, the workflow will not be registered.