GHL

Workflow Action Update - SMS AI

May 29, 20251 min read

Overview:

Sending SMS via workflows just got smarter, faster, and easier—thanks to AI! We’re thrilled to introduce SMS AI, enabling users to generate SMS with just a simple description.

What’s New?

  • SMS AI is a built-in AI-powered assistant that helps you instantly generate professional high-converting, context-aware SMS messages directly within your workflows. No copywriting needed.

  • Simply describe your use-case and AI will write the SMS for you.

    GHL

    GHL

    GHL

How to Use It?

  • Select: Choose SMS action in your workflow.

  • Activate AI: Click "Write with AI" to open the AI assistant.

  • Describe: Input your desired functionality (e.g., "Write a promotional SMS asking user to utilize holiday season discount and purchase Christmas themed merchandise.").

  • Tone: Select tone of your SMS. (Optional - default is neutral tone)

  • Generate: Click Generate and let AI craft the SMS for you.

  • Re-generate - If you are not satisfied with the output, make some changes in the prompt and re-generate.

  • Implement: Review the output and click Use Message to insert it into your workflow or use.

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